The purpose of the UK Recruiter discussion board
is to give recruiters the opportunity to discuss issues relating to their jobs
and the recruitment industry in the UK.
Whilst providers of goods and services to the
industry are welcome to partake in the discussions they should not use this
forum for advertising.
Please read and adhere to the board's guidelines which you will see when you click to "start new topic"
|
| Reply To This Thread |
| Re: Client receives CV from 2 agencies |
| Author: | on my own |
| Date: | Tuesday, 10th Jul 2007 13:28 |
| Views: | 248 (excluding Digests and RSS feeds) |
| Category: | Other | | URL: | http://web.ukrecruiter.co.uk/forum/Forum/read.php?i=20287 |
|
there's getting caught in the middle and paying a fee to a recruiter for not doing the job properly!
Just explain to your client that if they are willing to pay a fee for an unqualified and uninterviewed candidate then that's all they will get from you from now on.
idiots. (If this other company are REC members complain to the REC, or any professional body they are associated with. This numbers game crap has got to stop). |
|
| Reply To This Thread |
| Re: Client receives CV from 2 agencies |
| Author: | Joe Bloggs |
| Date: | Tuesday, 10th Jul 2007 14:04 |
| Views: | 261 (excluding Digests and RSS feeds) |
| Category: | Other | | URL: | http://web.ukrecruiter.co.uk/forum/Forum/read.php?i=20287 |
|
You need to explain this to the client.
It is against the law (Recruitment Agencies Act, and Data Protection Act) to forward the personal details of any candidate without their express permission. This is defined as them being informed of the vacancy, the employer, and then asking the recruiter to act as their agent.
A CV provided in this way is a legitimate application/ introduction, and is billable under your terms if recruited.
Any CV forwarded to a client without this express permission for that specific vacancy with that specific client, is deemed to be illigitimate, and an infringement of the candidate's rights. On no account can this be a foundation for a fee.
Employers could quite rightly get out of paying a fee to any agency who submits a candidate without getting the express permission first.
I would actively encourage employers to do so. |
|
| Reply To This Thread |
| Re: Client receives CV from 2 agencies |
| Author: | tom atkinson |
| Date: | Wednesday, 11th Jul 2007 09:29 |
| Views: | 245 (excluding Digests and RSS feeds) |
| Category: | Other | | URL: | http://web.ukrecruiter.co.uk/forum/Forum/read.php?i=20287 |
|
|
Hi scubbadiver, sorry to learn of this. I agree with what has been suggested above. I was recently asked to advise on a protocol for perm placements. It might be helpful for the future so I have forwarded a copy separately by e mail. |
|
| Reply To This Thread |
| Re: Client receives CV from 2 agencies |
| Author: | GWhitey |
| Date: | Wednesday, 11th Jul 2007 09:35 |
| Views: | 285 (excluding Digests and RSS feeds) |
| Category: | Other | | URL: | http://web.ukrecruiter.co.uk/forum/Forum/read.php?i=20287 |
|
I agree with all said above.
But the bottom line is the client doesn't give a stuff about any of it. All they are interested in is getting the right candidate and not paying too much for them.
If the decision had been to use you over the other agency - all would be fine. Don't get me wrong - I agree totally with what you say and you have every reason to be cheesed off.
I think that if you try to start explaining "this is wrong, thats illegal" you look pathetic in the eyes of your client. |
|
| Reply To This Thread |
| Re: Client receives CV from 2 agencies |
| Author: | Ando |
| Date: | Wednesday, 11th Jul 2007 11:49 |
| Views: | 261 (excluding Digests and RSS feeds) |
| Category: | Other | | URL: | http://web.ukrecruiter.co.uk/forum/Forum/read.php?i=20287 |
|
We've all been in this situation.
Approach the candidate and explain what has happened, ask them to put in an email that they would like you to represent them for this position at XYZ.
Explain the other recruitment companies position / actions to your client and that you have an email stating the candidate would like to be represented by you.
You should build a more professional relationship with the client this way and the client should be sensible enough to see who the professional is here!
Best of luck
|
|
| Reply To This Thread |
| Re: Client receives CV from 2 agencies |
| Author: | Joe Bloggs |
| Date: | Wednesday, 11th Jul 2007 15:19 |
| Views: | 259 (excluding Digests and RSS feeds) |
| Category: | Other | | URL: | http://web.ukrecruiter.co.uk/forum/Forum/read.php?i=20287 |
|
I agree with all said above.
But the bottom line is the client doesn't give a stuff about any of it. All they are interested in is getting the right candidate and not paying too much for them.
If the decision had been to use you over the other agency - all would be fine. Don't get me wrong - I agree totally with what you say and you have every reason to be cheesed off.
I think that if you try to start explaining "this is wrong, thats illegal" you look pathetic in the eyes of your client.
GWhitey, you should be ashamed!
1. The client may not give a stuff (I bet they do), but it's the consultants job to educate them on their responsibilities.
2. The law applies to them as well as to dodgy agencies.
3. No it wouldn't be fine if a dodgy decision went your way. Have you no scruples?
4. Standing up for yourself, and having done your job professionally is never pathetic.
5. Rolling over and allowing it to happen certainly is pathetic.
If you can't find the form of words to convey this to your clients GWhitey, then maybe you're in the wrong job.
If it came to it I would, and have, billed for the recruitment of the candidate. I'd let them know that the other agency hasn't a leg to stand on, and I'd help the client avoid these pitfalls in future.
|
|
| Reply To This Thread |
| Re: Client receives CV from 2 agencies |
| Author: | d |
| Date: | Thursday, 12th Jul 2007 14:25 |
| Views: | 273 (excluding Digests and RSS feeds) |
| Category: | Other | | URL: | http://web.ukrecruiter.co.uk/forum/Forum/read.php?i=20287 |
|
this might put the cat amongst the pigeons.
a number of high profile, international sized recruiters i have worked for have the same approach to this.
when we register a candidate they sign a disclaimer allowing us to represent them as a 3rd party. as such, we are allowed to submit their details to anyone we see fit as part of their job search. its a consultants job to fully interview they candidate and work out what would be a good move, then get the interview for them. at that point, the consultant should brief them on the job and company. Put another way, if a client calls in with a need would you expect your consultant o spec someone in over the phone and get the interview sorted out straight away? If a candidate have given another agency the permission to represent them at registration and they beat you too it, then tough luck.
i will get shot down for this i know, but this is how MOST of the best known agencies in the country work.
|
|
| Reply To This Thread |
| Re: Client receives CV from 2 agencies |
| Author: | on my own |
| Date: | Thursday, 12th Jul 2007 14:37 |
| Views: | 256 (excluding Digests and RSS feeds) |
| Category: | Other | | URL: | http://web.ukrecruiter.co.uk/forum/Forum/read.php?i=20287 |
|
d, I don't think anyone disputes the scenario you are presenting.
The original poster made it quite clear that the other agency concerned did not at any stage contact the candidate - this means they were not interviewed, the candidate did not give permission and the CV was sent on spec.
Quite a different situation to what you are saying. |
|
| Reply To This Thread |
| Re: Client receives CV from 2 agencies |
| Author: | Joe Bloggs |
| Date: | Tuesday, 17th Jul 2007 13:30 |
| Views: | 277 (excluding Digests and RSS feeds) |
| Category: | Other | | URL: | http://web.ukrecruiter.co.uk/forum/Forum/read.php?i=20287 |
|
QUOTE - "when we register a candidate they sign a disclaimer allowing us to represent them as a 3rd party. as such, we are allowed to submit their details to anyone we see fit as part of their job search. its a consultants job to fully interview they candidate and work out what would be a good move, then get the interview for them. at that point, the consultant should brief them on the job and company. Put another way, if a client calls in with a need would you expect your consultant o spec someone in over the phone and get the interview sorted out straight away? If a candidate have given another agency the permission to represent them at registration and they beat you too it, then tough luck.
i will get shot down for this i know, but this is how MOST of the best known agencies in the country work. "
This method will not satisfy the requirement in law to be given express permission for each and every application made on behalf of a candidate. Blanket permission cannot be given, as it is open to this abuse. I think one exception though is for theatrical agents, who are able to submit individuals for all roles.
The law requires that each role and client are discussed with each candidate, and permission agreed before the CV is submitted. Without that, the application is illigitimate and void, and therefore not billable.
You would want to bill your clients, wouldn't you?
|
|
| Reply To This Thread |
| Re: Client receives CV from 2 agencies |
| Author: | Scubadiver |
| Date: | Monday, 23rd Jul 2007 11:49 |
| Views: | 257 (excluding Digests and RSS feeds) |
| Category: | Other | | URL: | http://web.ukrecruiter.co.uk/forum/Forum/read.php?i=20287 |
|
Turns out the other agency did speak to my candidate before sending her CV but wouldn't tell her who the client was (they said the closing date was asap so they had to send her cv asap - so she said ok) - if they had she would have told them she had already been speaking to an agenccy about the role. Is there anything I can do. The attitude of HR Manager at the client is the other agency sent her details first they should go with them.
Is it legal for an agency to send a CV without telling the candidate who its for (even if they have the candidates permission)
thanks
|
|
| Reply To This Thread |
| Re: Client receives CV from 2 agencies |
| Author: | Jo B |
| Date: | Monday, 23rd Jul 2007 12:42 |
| Views: | 237 (excluding Digests and RSS feeds) |
| Category: | Other | | URL: | http://web.ukrecruiter.co.uk/forum/Forum/read.php?i=20287 |
|
Hi Scubadiver
No it is not! My understanding of current legislation is that an agency must provide the company name.
When I have situations similar to these, I explain to the client that the other agency is not acting within legislation.
Then I get the candidate to email me re-confirming my representation for this company and role which I then forward to my client along with evidence that I emailed the job description and company information/website to the candidate.
I ask the client if the other agency can prove they sent the job spec to the candidate etc, which obviously they can't.
This is usually sufficient but when it is not I also do the following:
I explain to my candidate that the other agency are breaking regulations and in my opinion not acting in my their best interests, (it could have been a company they were not interested in or worked at previously), how can they make an informed decision about the role without key information, are the agency taking their career move seriously, etc, etc.
I then ask the candidate to contact the other agency by email and ask them to withdraw their application for this role, and to send a copy of the email to me which I then forward to my client as well.
Hope this helps!
Jo
|
|
| Reply To This Thread |
Please note: The reply form is not showing because the posting is older than six months or the thread is locked. Please start a new topic or contact the forum administrator.
|
| -->
|
|
