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| Reply To This Thread |
| Re: Client late paying |
| Author: | Unscruprulous |
| Date: | Friday, 20th Nov 2009 13:40 |
| Views: | 113 (excluding Digests and RSS feeds) |
| Category: | Fees and Terms of Business | | URL: | http://web.ukrecruiter.co.uk/forum/Forum/read.php?i=196536 |
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James,
The people who you found employment for probably won't care that you can't your fee. It will look like petty winging on your behalf.
Best bet is to play the long game and keep in touch with the candidates and place them again when the client goes bust and avoid alienating them at all costs.
You will look small minded and petty if you follow your suggested course of action, and not someone the candidates will want to deal with in the future.
Also being crooked may not be the reason they haven't paid your bill. But form the tone of your post it sounds like you are unable or unwilling to find out the underlying reason.
Good luck with this...sounds like you'll need it. |
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| Reply To This Thread |
| Re: Client late paying |
| Author: | James |
| Date: | Friday, 20th Nov 2009 14:22 |
| Views: | 101 (excluding Digests and RSS feeds) |
| Category: | Fees and Terms of Business | | URL: | http://web.ukrecruiter.co.uk/forum/Forum/read.php?i=196536 |
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Hi Unscruprulous,
We have been trying to get to the bottom of this for the past 2 months and there is nothing genuine about the Director and his sidekick.
If there was a genuine problem then no probs we would do our best to accommodate the situation. But we are talking about people who use a service and do not want to pay.
This to me amounts to theft and I think the Police/courts should deal with it in the same way as if you stole an item from a shop.
And to be honest I think that the candidate needs to undertand for their own financial safety if a company is unable to pay a fee south of £800.
James
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| Reply To This Thread |
| Re: Client late paying |
| Author: | MattMan |
| Date: | Friday, 20th Nov 2009 14:57 |
| Views: | 108 (excluding Digests and RSS feeds) |
| Category: | Fees and Terms of Business | | URL: | http://web.ukrecruiter.co.uk/forum/Forum/read.php?i=196536 |
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You cannot advise the candidate as this a matter between you and the company. The only time you can advise a candidate is if they are a temporary employee on your books as legally you dont have to pay a temp if they client hasnt paid you.
With regards to the fee, if its south of £800 then you are unable to do send a stat demand and you will have to resort to small claims court.
You need to understand this is not a police matter, however, before issuing any proceedings I would highly reccomend trying to be pragmatic and look at ways of resolving this.
With regards to an invoice being at 60 days is not unusual during the current market conditions and doesnt actually mean they are in financial difficulties, it could just be cashflow.
Obviously as i dont know who the client is then it difficult for me to comment further.
This sort of occurance is fairly common these days and you need to be cautious how you handle it, no point is sueing people who dont have any money, as it just costs you more...
Have you ran a credit check on this company?
Happy to chat more to you about this i can be of help?
Matthew |
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| Reply To This Thread |
| Re: Client late paying |
| Author: | MattMan |
| Date: | Friday, 20th Nov 2009 15:38 |
| Views: | 114 (excluding Digests and RSS feeds) |
| Category: | Fees and Terms of Business | | URL: | http://web.ukrecruiter.co.uk/forum/Forum/read.php?i=196536 |
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Credit checking is soooo important up front.... Its important..
As previously said, 60 days isnt that bad to be honest, I have suppliers on my ledger at 60 days... and equally I have clients who are at 60 days.... But equally there is an understanding of intentions to pay, and if handled correctly there will be no problems.
Matt
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| Reply To This Thread |
| Re: Client late paying |
| Author: | James |
| Date: | Friday, 20th Nov 2009 15:44 |
| Views: | 98 (excluding Digests and RSS feeds) |
| Category: | Fees and Terms of Business | | URL: | http://web.ukrecruiter.co.uk/forum/Forum/read.php?i=196536 |
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Hi Matthew and Craig,
Thanks for your messages.
Company was credit checked and green light was given.
I am more than happy to accomodate customers, if they need 90 days then this can be arranged!!
It is the way that they are handling this that just gives you that gut feeling.
We do use Daniels Silverman and these guys are like Pitballs so if they fail to call as back (as promised) or not reply to our emails then we will offer a Final Demand before we hand it over to the debt agency.
James
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| Reply To This Thread |
| Re: Client late paying |
| Author: | MattMan |
| Date: | Friday, 20th Nov 2009 15:55 |
| Views: | 173 (excluding Digests and RSS feeds) |
| Category: | Fees and Terms of Business | | URL: | http://web.ukrecruiter.co.uk/forum/Forum/read.php?i=196536 |
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Send them final demand yourself, then just issue proceedings online for small claims, its cheap and gets the ball rolling, at the end of the day you sound like you at the point of never dealing again with each other..
No point giving this to debt agency as its sub 800 fee.
Cheap and straight forward to handle yourself, in short:
1) Email letter & send recorded delivery giving 7 days to pay
2) Follow up with a call on due date to demand same day payment
3) File online for small claims, cost will be about £80, and make sure you file for your costs
If what you are saying is correct then you will win, just got to hope they have some money...
Word of advice, ensure your fees are £750 or more (this is the threshold) you can issue a statutary demand (winding up order) which basically gives them 7 days to pay.
Just a tip :)
MattMan |
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| Reply To This Thread |
| Re: Client late paying |
| Author: | Matt |
| Date: | Friday, 20th Nov 2009 16:42 |
| Views: | 95 (excluding Digests and RSS feeds) |
| Category: | Fees and Terms of Business | | URL: | http://web.ukrecruiter.co.uk/forum/Forum/read.php?i=196536 |
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If you are willing to never work with them again, you could see if they are members of any Associations etc. and threaten that you will inform them of their conduct. It's worked for me a number of times. |
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| Reply To This Thread |
| Re: Client late paying |
| Author: | KindOne |
| Date: | Friday, 20th Nov 2009 17:39 |
| Views: | 95 (excluding Digests and RSS feeds) |
| Category: | Fees and Terms of Business | | URL: | http://web.ukrecruiter.co.uk/forum/Forum/read.php?i=196536 |
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Rather than going in heavy handed the customer may have very tight cash flow issues here. Its a tough climate at the moment think about it.
OK - Your bill is late, not good, but thats life - join the club.
Why not ask your customer if you can help in any way? - Thats right help them, rather than going in guns ablazing.
See if they can send you £200 on account and same again next month as money comes in. If they wont offer any terms to you at all then go down all the other routes.
If you did this A) not only would the client be likely to use you again in the future, B) You would likely recover your money in full and C) the client will tahnk you for supporting them in a rough time.
Not everyone is a rouge, this could be a genuine cash of cash flow restrictions against the backdrop of poor ecconomic conditions, poor bank support and the clients own clients not paying them on time.
Good luck but i say softly softly can work better
KO
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| Reply To This Thread |
| Re: Client late paying |
| Author: | Tom Atkinson |
| Date: | Friday, 20th Nov 2009 18:01 |
| Views: | 92 (excluding Digests and RSS feeds) |
| Category: | Fees and Terms of Business | | URL: | http://web.ukrecruiter.co.uk/forum/Forum/read.php?i=196536 |
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Hi Unscrupulous,
Credit control "W" rules. Always get the answer to the two W questions, Why? and When? which clearly you haven't done.
They are "Why have you not paid?" and "When are you going to pay?"
When you know the answers to those questions, then you know how to proceed. If no good reason for non payment, then sue. If good reason maybe a credit note is required. If no reason for non payment but paying tomorrow, you might want to defer legal action.
A few other points. Were the payment terms clear. Nothing stupid like time "from receipt of invoice" and the invoice has never been received for example? Also was the credit period clear eg 14 days etc? and not "as soon as possible".
If no good reason given for non payment, then sue. I presume below the £5k Small Claims Court limit. If so, costs probably unrecoverable, so do it your self. The court papers will tell you what to do.
Hope that helps. Tom. |
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| Reply To This Thread |
| Re: Client late paying |
| Author: | Tom Atkinson |
| Date: | Monday, 23rd Nov 2009 11:36 |
| Views: | 86 (excluding Digests and RSS feeds) |
| Category: | Fees and Terms of Business | | URL: | http://web.ukrecruiter.co.uk/forum/Forum/read.php?i=196536 |
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Hi Guys,
WHY has this debtor not paid?
WHEN has the debtor promised to pay?
My post was held up somewhat but I seem to have missed the answers above.
Please advise.
As previously suggested, the answers to the Why & When questions will indicate the next step clearly.
Tom. |
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| Reply To This Thread |
| Re: Client late paying |
| Author: | James |
| Date: | Monday, 23rd Nov 2009 18:04 |
| Views: | 82 (excluding Digests and RSS feeds) |
| Category: | Fees and Terms of Business | | URL: | http://web.ukrecruiter.co.uk/forum/Forum/read.php?i=196536 |
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Thanks for all input.
Guys, for all of you that say we should accommodate the client - this is what we have been doing! And I have mentioned this in my previous posts.
Hi Tom, yes terms of business and payment very clear.
When the Director says to us that the person dealing with this is out of the office and then we call the office number and she answers and then she comes up with some elaborate story you have to assume that this is not an ethical company.
There are other examples of very sneaky behaviour and to be fair to us we were promised payment 3 weeks ago but still nothing!!
We have left a voicemail this afternoon and sent another email advising that we will escalate the matter. If we do not hear from them by Wednesday then we are going to hand over to our debt recovery agency. And, if necessary we will go to Winding-up order stage if needed. We have no intention with working with any unethical company again and within reason will through money in to the process to prevent them from doing this to other companies.
Thanks Tom
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| Reply To This Thread |
| Re: Client late paying |
| Author: | liz |
| Date: | Monday, 23rd Nov 2009 18:18 |
| Views: | 89 (excluding Digests and RSS feeds) |
| Category: | Fees and Terms of Business | | URL: | http://web.ukrecruiter.co.uk/forum/Forum/read.php?i=196536 |
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Not sure why people are advising the softly softly route when the OP has suggested that they've done what they can to get the money by trying to discuss it with their client.
If a client doesn't communicate with you they're not helping themselves. Recruitment companies are not charities and yes times are hard, but most recruitment companies are feeling the strain with their cashflow as well. Why should they struggle and risk going under because a client hasn't paid on time?
Completely agree that it's tantamount to theft. If they are dodgy like you believe they are, then you're not going to want to deal with them again. 60 days if preagreed is not the same as someone being way outside of agreed terms.
Credit control is all about keeping the client on side whilst getting what you're owed! Doesn't sound to me like you want the client, so I agree with the poster who said about dealing with the claim yourself to save money.
It won't help you now and you might have done it anyway, but chase the day payment is due by phone. Follow up by email. Chase daily and like others have said find out why it's not been paid and when it will be paid. Agree a date. If they're late send a 7 day letter.
There is a big difference between being supportive of a client and letting one take the p*ss!!! Lets me honest, how many businesses do you know that couldn't afford to pay an invoice £800 or under? My bet is that even if they're struggling with bills, they ones getting paid are from the suppliers shouting the loudest. |
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| Reply To This Thread |
| Re: Client late paying |
| Author: | Dan Hunter |
| Date: | Wednesday, 25th Nov 2009 11:10 |
| Views: | 81 (excluding Digests and RSS feeds) |
| Category: | Fees and Terms of Business | | URL: | http://web.ukrecruiter.co.uk/forum/Forum/read.php?i=196536 |
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What Liz and Tom said, go in like a ton of bricks now. You've been nice and it didnt work, which is unfortunately a lesson for life (yes im that bitter and twisted) be nice and get screwed, be a c*nt and get what you want.
Dan |
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